FAQs

Orders, Shipping

  • How is it shipped?

    Shipping is handled by the parcel service GLS or DHL.


    For multiple orders, the shipping costs will be adjusted accordingly, and you may receive a refund.


    Shipping costs to the EU and islands are always calculated in real time and announced before shipping!

    Please inquire beforehand via email!


    If an order is placed from abroad via the PayPal button, the increased shipping costs will be charged retroactively.


    Collection by arrangement possible!

  • When will you charge my credit card/PayPal?

    With us, payment is required before delivery.

    When ordering via the PayPal button, the item is placed in the PayPal shopping cart and paid for with PayPal.

    For deliveries outside of Germany and to islands, shipping costs will be determined and communicated in advance. Please use our email contact form for this purpose.